Qualitative tools allow you to deep dive into an issue to discover areas for growth, development, and improvement. This program takes you through the essential qualitative tools and techniques like Root Cause Analysis (RCA), Failure Modes and Effects Analysis (FMEA), Solution Generation and Evaluation techniques.

What You Will Learn!

1. Root Cause Analysis (RCA)
2. Failure Modes and Effects Analysis (FMEA)
3. Solution Generation Techniques
– Six Thinking Hats
– Lateral Thinking
– Mind Mapping
– Random Word Technique
4. Solution Evaluation Techniques
– Multi Group Voting
– Nominal Group Technique
– Delphi Technique
5. Creativity and Innovation